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Resume

Work
Experience

2019 - Present

Vice President of Customer Experience

Currently responsible for Public.com’s Customer Experience, IT Ops, and Facilities teams.

2017 - 2019

AND.CO (Acquired by NYSE: FVRR)

Head of Customer Support

Oversaw global CX team before and throughout acquisition and IPO with Fiverr

2015 - 2017

Rukkus (Acquired by TickPick)

Director of Customer & Vendor Operations

Oversaw CX and Vendor management. Singlehandedly increased inventory from $14.5M to $1.39B

Awards + Honors

2022

Excellence in Customer Service Awards 

1st Place, Organization of the Year
 

2021

Stevie Award for Customer Service (X2)

2019

1st Place, Front-Line Customer Service Team of the Year (Financial Services)

1st Place, Customer Service Department of the Year (Financial Services)

2nd Place, Front-Line Customer Service Team of the Year

Press + Features

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